Privacy Policy

Nappy Girl Beauty™, owned and operated by Sunborn Ventures, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform at nappygirlbeauty.com.

1. Information We Collect

We collect information you provide directly to us when you create an account, apply as a vendor, make a purchase, or contact us for support. This includes your name, email address, phone number, business name, billing information, and any other information you choose to provide. We also automatically collect certain information when you use our platform, including log data (IP address, browser type, pages visited), device information, and cookies.

2. How We Use Your Information

We use the information we collect to: • Create and manage your account • Process vendor applications and memberships • Facilitate bookings and marketplace transactions • Send you platform updates, receipts, and support responses • Improve and personalize your experience on Nappy Girl Beauty™ • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with: • Service providers who assist in operating our platform (e.g., Stripe for payments) • Business vendors you interact with through our marketplace (limited to booking/transaction data) • Law enforcement or regulators when required by law We require all third parties to respect the security of your data and to treat it in accordance with applicable law.

4. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data through our Support Center (coming soon). Some data may be retained for legal compliance purposes.

6. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data in transit and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Nappy Girl Beauty™ is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, use our Support Center (coming soon). We will respond to all requests within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of the platform after changes constitutes your acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our Support Center (coming soon). Business: Nappy Girl Beauty™ Owned and operated by Sunborn Ventures.